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How far in advance should I schedule the transport of my vehicle? |
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The further in advance you place your order, the more likely that your vehicle will be delivered in the time frame that you request. However, if an immediate pick up is necessary, we can typically arrange for your vehicle to be picked up within two to three days sometimes quicker. If the requested pick up location is in a major city, same day pick is available in most cases at no extra cost. To insure that your car is moved within a relatively timely fashion, we request that you schedule your move as soon as possible. |
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Can I pack personal belongings in my vehicle? |
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No, your car and its trunk compartment must be free of all personal belongings. There are several reasons for this. The primary reason being that the Department of Transportation does not allow for the transportation of “personal items” in a car that is being hauled by an “Auto Carrier”. The second reason is that any personal items in the vehicle are NOT covered by the carrier’s insurance. Lastly, all trucks have weight limitations that they must comply to. With the excess weight of a customers personal items placed within the car being transported, this can put the carriers transport truck over its weight limitation, and cause delays. So please, NO personal items in your vehicle while being shipped, or you may be subject to an additional surcharge. |
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Do I have to be present when we pick-up or deliver your vehicle? |
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As long as you have someone designated to meet our carrier upon pickup or delivery then we will have no issues with this. However, if there any changes to the pick up, or delivery address after you have placed your order, there may be an additional charge.
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Can I drop off or pick-up my vehicle at a terminal? |
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Yes, we do have terminals within most major cities. Prior arrangement is required for this service. |
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Will I save money if I deliver or pick-up my vehicle at a terminal? |
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Yes, by using either the pick-up or delivery terminal, you can save approximately $50 off the standard quoted price at each end. This request must be pre-arranged when placing your order.
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Where will my car be picked up and delivered? |
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Upon booking your move, we will attempt to provide door-to-door service. If you live in an area not safely accessible by our transport trucks, we may require you to meet the truck at a nearby parking lot that can accommodate the truck. We also have terminals to service all major cities. These terminals provide direct pickup and delivery from your door. |
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How will I know when Speedy Auto Transport is coming to pick-up or deliver my vehicle? |
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To arrange a convenient pick-up, or delivery time, you will receive a telephone call 12 to 24 hrs. in advance. This call will inform you of the general time you can expect the transport driver to arrive. If the transport driver's schedule changes, they will call you to provide an updated time for pick-up, or delivery. In some cases we will not have the full amount of lead time but will always try our best to alert the customers of times and dates.
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What is door to door service? |
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Urban areas are most often accessible for pick up and delivery service to your doorstep. Rural areas can produce difficult situations, making it impossible for our trucks to access your residence. Our transport trucks must avoid any roads that may have overhanging trees, because the tree branches could damage the vehicles being transported. As well, transport trucks are typically 80 ft. long, weigh 80,000 lbs., and are built low to the ground. This limits their ability to maneuver in tight spots. For the safety of your vehicle, our driver may choose a parking lot, or interstate turnout that is as close as possible to your residence. This will allow the driver to safely load, or unload your vehicle. It is always up to the drivers discretion as to where they will drive the truck, since the driver is responsible for both the safety of the transport truck, and the transported vehicles. |
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Can you guarantee a pick-up or delivery date? |
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Upon your requesting a specific pick up date, Speedy Auto Transport will make its best attempt to accommodate your needs, unlike other companies that charge a fee for this service. If the exact date you request is unavailable, Speedy Auto Transport will work within a 2-3 day time frame of your request. We will not guarantee a delivery date or time. Vehicles being moved are placed into the most efficient routing schedule by our dispatch department. When booking your move with Speedy Auto Transport, you will be provided with an estimated transit time that your shipment will take, in order that you may plan ahead. |
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It has been longer than I expected, and my vehicle has not been delivered! |
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Occasionally a late delivery can happen. Listed below are a few reasons for possible delay of delivery. Often a customer will need an immediate pick up, which does not allow ample time for a reservation on one of our transport trucks. Speedy Auto Transport will pick-up the vehicle on the day requested, but we will need to hold the vehicle, until the first space becomes available on one of our trucks. Uncontrollable factors such as mechanical breakdowns, unfavorable weather conditions, and traffic situations, can also cause delays. Department Of Transportation regulations can also affect the delivery time. We are aware of how important your vehicle is to you, and we will provide you with a realistic time frame for delivery.
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How long is this quoted price good for? |
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This quote is good for approx. 7 days. However, Speedy Auto Transport Auto Inc. reserves the right to adjust any quoted price. We can not predict the fluctuations of mileage prices and so forth.
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